City Hall Hours:
Monday - Friday9:00am - 4:00pm
New Service Information: Anyone in need of gas & water must come in person to Anna City Hall and complete a utility application. Photo ID of the renter and the property owner's signature is required on the application before services can be turned on or transferred to the renter's name.
The following deposits are required:
All utility bills are mailed out by the 5th of every month. Bills must be paid by 4:00 pm on the scheduled cut-off date or the utilities will be terminated. There will be no extensions! If the utilities are terminated, the City of Anna will not restore service until the previous balance and the current amount due are paid in full, along with all turn-off and turn-on fees that have been applied.
Review the 2012 Utility Billing Ordinance.
City ordinances prohibit anyone other than authorized City Personnel to turn City meters on or off. If you are in need of these services, please contact Anna City Hall at (618)833-8528. Please be cautioned that fines and meter repair cost may be imposed for violations of this policy.
Review the Natural Gas Notice.
FOR ALL WATER, SEWER & GAS NEEDS PLEASE CONTACT CITY HALL FIRST AT (618)833-8528. FOR AFTER HOURS EMERGENCIES, CONTACT THE POLICE DEPARTMENT AT (618)833-8571.
Questions regarding trash collection can be directed to CWI at (800)631-1156.
Weekly trash collection is to be placed in the green cart provided and placed at curbside the night before your scheduled pick-up day.
The City of Anna offers a quarterly junk removal program and includes removal of most types of junk. Tires, wiring, or excessive construction debris will not be picked-up in this program. All junk should be set out the day before your regular pick-up day. Please be patient during this week, as the service may run behind schedule due to the increase in pick-up quantities. Review the Community Calendar for the next upcoming "Big Clean-Up Week".
C.W.I. observes the following holidays:
New Years Day
4th of July
**If your regular trash pick up falls on an observed holiday, your cart will be emptied the following day.
EFFECTIVE AUGUST 6, 2013, THE CITY WILL NO LONGER PROVIDE LEAF, LIMB OR YARD WASTE REMOVAL. ON JULY 16, 2013 THE CITY COUNCIL PASSED ORDINANCE 2013-05, ALLOWING BURNING OF YARD WASTE ON YOUR PROPERTY. PLEASE DO NOT PLACE THESE ITEMS IN THE STREET. IF ANY QUESTIONS, CONTACT ANNA CITY HALL AT (618) 833-8528.